Virtual Education

HFTP Virtual Education 

Gain valuable knowledge and earn official continuing education credits from the comfort of your screen. Take advantage of this free opportunity for HFTP members.

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HFTP ProLinks webinars offer a full, in-depth education session on a topic of interest led by expert presenters. The webinars cover current information on hospitality finance and technology, human resources, ethics and more. 


HFTP Hangouts and HFTP Europe Hangouts are informal programs designed to be interactive. The meetings are led by a moderator who starts with a short topic presentation, then opens up the gathering for a back-and-forth discussion. 

Upcoming Virtual Education

Schedule subject to change. Registered participants will be notified if there is an adjustment made. 

Note: HFTP Hangouts and HFTP Europe Hangouts are promoted as presentations in an educational, no sales environment. Product promotion or sales pitches are not allowed in chat communications or in Q&A. You must agree to this policy to participate.

HFTP Hangout: Employee Retention Credit (ERC) Covid Relief Program

Thursday, 8 December 2022
1:00 pm CST (UTC -6)

Gisela Zarco, Senior Vice President of Business Development, Macmoor Capital

The ERC (Employee Retention Credit), enacted as part of the CARES Act, provides payroll credit for eligible employers, whose businesses have been negatively affected by the COVID-19 pandemic. All eligible businesses that retained 500 employees or less between March 13, 2020 and September 30, 2021, may receive up to $26,000 per employee if they were to qualify. This is not a loan and does not have to be repaid.

To learn more about the ERC program, including qualification guideline updates, reporting period updates, and much more, take the time to attend this HFTP Hangout to better understand how to recover the maximum amount of ERC credits under IRS guidelines.

HFTP Prolinks Webinar
Staffing: Global Survey Results

Thursday, 12 January 2023
10:00 am CST (UTC -6)

Panel Members: TBA

The topic of the survey is on the most significant issue affecting the industry now and in the foreseeable future – staffing.
The survey was undertaken as a partnership between the Institute of Hospitality, International Centre of Excellence in Tourism and Hospitality Education (THE-ICE), and eHotelier. The survey was designed to better understand the future skills needs of the international hospitality industry. 
This would be one of the most comprehensive surveys undertaken and would provide significant data that should help to better inform the training and education sectors of the industry as well as provide insights into current industry thinking on professional development and the links to recruitment and retention. 

HFTP: General
NASBA FOS: Personnel - Human Resources
CPE: 1.2

HFTP Hangout: How Financial and Technology Professionals Build Trust

Wednesday, 18 January 2023
1:00 pm CST (UTC -6)

Natalie Doyle Oldfield, President, Success through Trust

The single biggest question colleagues and customers have is can I trust this person?    

In this hangout we will discuss:

  • How ethics and ESG have a role in becoming more trustworthy
  • What is a Trusted Advisor
  • How Trusted Advisors strengthen teams
  • The practical step by step process you can take to build trust
  • Ethical behavior and a trusting relationship go hand in hand.  

A true professional is a trusted advisor. 

The author of The Power of Trust: How Top Companies Build, Manage and Protect It and creator of the HFTP accredited course, Becoming a Trusted Advisor , Natalie Doyle Oldfield, will host the hangout.

1.2 hours for CHAE/CHTP

Educational Archives and Resources

Previous webinars, HFTP Hangouts and HFTP Europe Hangouts are available for your viewing, along with supporting documents when available. Click on the buttons below to see the archives.

Visit the HFTP Academy, where professionals enhance their careers with globally recognized hospitality-specific certifications and certificates. 

CPE Accreditation - Group Internet Based – Live Webinars

Participants may obtain 1.2 CPE maintenance points and continuing professional education credit hours (CPEs) for various certification programs by attending certain Live Webinars offered by HFTP.

For those webinars that qualify, individual sessions are presented as an overview of the topics. No advanced preparation is required nor are there prerequisites required for attending any of the group live webinars. Courses presented via HFTP’s live webinars utilize a Group-Internet Based instructional method.

For webinars that qualify, attendees will be required to answer poll questions during the live webinar presentation.  The poll questions will be launched during the presentation and attendees will be required to select from the answers available.  Poll questions are only used for the purpose monitoring attendance and engagement during the eligible live webinar.  If the minimum poll questions are answered by the attendee, a certificate of attendance and CPE verification certificate will be issued to the attendee.

CHAE and CHTP Educational Maintenance Credits

Please note only CHAE and CHTP Educational Maintenance renewal credits will be issued for viewing the archived recordings of the webinars.  CHAE and CHTP Designees must self-report their recorded session attendance. Please contact Robin Bogdon, HFTP Certification Manager, at for more information.

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